Hospice Care FAQs in North County San Diego
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Hospice Care FAQs in North County San Diego

Hospice of the North Coast
Nonprofit Hospice Organization
Call Us 24/7 :
Email Address :
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2525 Pio Pico Dr., Suite 301
Carlsbad, CA 92008
You’re not alone — we’re here to guide you.
We understand that hospice care comes with a lot of questions — and sometimes, uncertainty. Below are answers to some of the most common questions we receive. If you don’t see what you’re looking for, feel free to reach out. Our team is available 24/7 to support you.
Hospice of the North Coast has provided hospice care in North County San Diego since 1980. Whether you are exploring options for yourself or a loved one, these answers explain what hospice is, when to consider it, how Medicare coverage works, and what to expect from our team.
Call us at 760.431.4100
Understanding Hospice
What is Hospice?
Hospice is for people with a terminal illness and a life expectancy of six months or less. It focuses on comfort, dignity, and quality of life — not curing the disease. At Hospice of the North Coast, we provide care wherever you or your loved one calls home.
Is Hospice giving up?
No. Hospice is about living fully, with comfort and dignity, for however many days remain. It’s not about giving up — it’s about embracing peace and making each moment matter.
When is the right time to consider hospice care?
A conversation about hospice makes sense when a serious illness keeps progressing, treatments are no longer helping or are causing more burden than benefit, or hospital visits are becoming frequent. Medicare covers hospice when a hospice doctor and the patient’s regular doctor certify a life expectancy of six months or less if the illness runs its normal course.
Starting earlier gives patients and families more time with the support of a full care team, and talking with us does not commit you to starting care.
What is the difference between hospice and palliative care?
Palliative care focuses on relief from the symptoms and stress of a serious illness. It can begin at any stage, including alongside treatment meant to cure or control the illness. Hospice is comfort-focused care for people who are no longer pursuing curative treatment and have a life expectancy of six months or less.
Both use a team approach, and a patient may move from palliative care to hospice when the time is right.
Are the patient’s primary care physicians able to be Palliative physicians?
Yes. Your loved one’s primary care physician can remain involved in their care. In addition, palliative care physicians and nurse practitioners can visit the home to offer expert comfort-focused support. They collaborate with your existing medical team to ensure the best possible care.
Our Care at Hospice of the North Coast
Is all hospice care the same?
Not at all. Training, certifications, therapies, and quality can vary widely. At HNC, all of our nurses are hospice certified, and we’re accredited by The Joint Commission. When exploring hospice options, it’s important to ask about experience, services, and support offerings.
How is Hospice of the North Coast different?
- We’re a local nonprofit with a quick response time (1 hour for current patients, 2 hours for new referrals)
- 24/7 RN access and low staff-to-patient ratios
- We provide in-home care and deliver medications/equipment directly to the patient
- Our Pacifica House is the only inpatient hospice house in North County
- We offer complementary therapies like massage, pet therapy, reiki, music, and aromatherapy
Where is hospice care provided?
Hospice care is provided wherever the patient calls home, whether that is a private residence or a facility where they live, such as an assisted living community or nursing home. Our care team comes to you, and we deliver medications and equipment directly to the patient. When a patient needs a higher level of care, inpatient hospice care is available at Pacifica House in Carlsbad.
What is Pacifica House?
Pacifica House is our inpatient hospice house in Carlsbad, California. It opened in 2013 as North County’s first inpatient hospice house, and it remains the only one in North County. Learn more about Pacifica House.
What support do families receive?
Hospice cares for the whole family, not only the patient. Our team includes nurses, doctors, home health aides, social workers, spiritual counselors, and trained volunteers. We offer emotional support for patients and caregivers, in-home care that helps families stay connected, and complementary therapies like massage, pet therapy, reiki, music, and aromatherapy. After a loss, we provide bereavement support for 13 months. Meet our care team.
Costs, Coverage & Getting Started
Does Medicare cover hospice care?
Yes. Original Medicare (Part A) covers hospice care when the patient’s hospice doctor and regular doctor certify a life expectancy of six months or less if the illness runs its normal course, and the patient chooses comfort care instead of curative treatment for the terminal illness.
Hospice is covered in benefit periods: two 90-day periods, followed by an unlimited number of 60-day periods, with recertification if care continues.
What will hospice cost?
For patients with Original Medicare, hospice care from a Medicare-approved provider is covered at no cost for services related to the terminal illness. Medicare may charge a copayment of up to $5 for each prescription for pain and symptom relief, and 5% of the Medicare-approved amount for inpatient respite care. Room and board is not covered when a patient lives in a facility.
Coverage under other insurance plans can differ. Call us at 760.431.4100 and our team will help you understand your options.
Can a patient stop hospice care?
Yes. Choosing hospice is always the patient’s decision. A patient can stop hospice care, for example if their condition improves or they decide to pursue curative treatment, and return to their regular coverage. Patients with Medicare can also change hospice providers once during each benefit period.
How do I start hospice care with Hospice of the North Coast?
Call us at 760.431.4100, day or night. A patient, family member, doctor, or social worker can reach out, and our team will talk through your situation, answer your questions, and coordinate with the patient’s physician. Our response time is 1 hour for current patients and 2 hours for new referrals.
Still Have Questions? We’re Here to Help.
If you have questions, need help, or simply want someone to talk to, we’re just a phone call away.
Call us at 760.431.4100 or send us a message
